Yes, we deliver throughout the Western Cape, including Cape Town, Stellenbosch, Somerset West, Paarl and surrounding areas. All orders are sent in plain, unbranded packaging for complete privacy.

Yes, Matilda’s is an online store, so you can shop privately and have your order delivered directly to your door anywhere in the Western Cape.

You can order our full range online, including vibrators, lubricants, couples toys, anal toys and intimate wellness products, all available for delivery across the Western Cape.

Yes, all Matilda’s orders are packed in plain, unmarked packaging with no reference to the contents or our store name, so you can order with complete confidence.

Yes, Matilda’s is a trusted South African online store, and we use secure payment methods and reliable couriers to make sure your order arrives safely and privately.

Delivery usually takes 1–3 working days to main areas such as Cape Town and nearby towns. Delivery to more remote areas may take slightly longer, depending on location.

Yes, overnight delivery is available to selected areas in the Western Cape, including Cape Town and surrounding towns.  Orders placed before 2pm can usually be delivered the next working day, while delivery to more remote areas may take 2–3 days depending on your location.

If there is any issue with your order, please get in touch with us and we will do our best to help. Returns are handled according to our returns policy, and our team will guide you through the process step by step.